Two-way radio Servicing and Repairs
We can provide one-off repairs and maintenance contracts.
Our servicing and repairs department stock genuine parts from most major suppliers and all of our repairs are undertaken inhouse by our fully qualified engineers.
If you think you have a fault with your two-way communication equipment, please contact us. We can provide an initial inspection, assessment and quotation prior to any repairs being undertaken. You can be assured that your equipment will receive a high-quality repair with exceptional attention to detail.
We pride ourselves on our quick turnaround time and aim to have repaired products back with you in a couple of days. Our repairs are undertaken in-house or we can provide on-site repairs and support servicing.
Our repair services:
One off repairs
Repairs to most manufacturers’ equipment are carried out in-house and are undertaken on a parts and labour basis. Assessments of faulty equipment are carried out free of charge and without obligation. Should you elect not to proceed with a repair after receiving our estimate we do reserve the right to charge for return carriage if you wish for the faulty equipment returned to you.
Please contact us for further information about these services.
Maintenance Contracts
A number of our customers elect to take out a Maintenance Contract on purchasing equipment or systems. The contract usually runs for a period of 36 months and the cost is based on the equipment type and model, and length of term.
A Maintenance Contract ensures peace of mind with the knowledge that all electronic failure, firmware updates and programming are covered for the duration of the agreement. We can also include battery replacement within the agreement. (Damage caused by misuse/abuse is not covered and will be charged for on an ad-hoc basis.)
We can, in certain circumstances, offer maintenance contracts on existing equipment, but this will be on a case by case basis.
Servicing
To ensure reliability and efficiency we recommend that your equipment is serviced regularly. Especially before any period of intense use i.e. Harvest, shooting season and major events.
While modern equipment does not require the same level of tuning as older technology, the physical aspects of the radio, antenna connection, antenna, battery, microphone and speaker are all prone to damage during use and could cause failure of communication. A comprehensive service will check all these parameters and highlight any problems
If you have a two-way communications emergency, please contact us as our telephone lines are monitored out of hours and we will endeavour to assist.
